Status
Service status
● All systems operational
What we watch
Checkout & payment · Brand delivery (names + email) · Sign-in to My Brands · Website availability.
If something’s wrong
This page is our single source of truth during an incident. If you’re having trouble, check here first — we’ll post what’s affected, what we’re doing, and what you should do, with updates until it’s resolved.
Your work is safe either way: every Brand Identity Strategy is saved to My Brands and emailed to you, so a delay never means lost results.
Need help now?
Email hello@sparkmyname.com — we read every message and aim to reply within one business day.
Last updated: at launch. No incidents reported.